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421 Unexpected failureIf you are trying to send emails and get a message like: 421, response: Unexpected failure,...
Views: 16
451 error while writing spool fileThis message indicates that your email is not configured properly. Please double check you are...
Views: 14
535 Incorrect authentication dataIf you have a Linux dedicated server, you can fix this problem. In root WHM, go to Email >...
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550 error550 error This error indicates an inability to send emails. There are many reasons for a 550...
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Are you able to receive emails but not send?If you aren't able to send this usually means one thing... your internet provider is blocking...
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Are you able to send emails but not receive?Either your domain is over quota, or your e-mail address itself is over quota. You will need...
Views: 14
BoxTrapperBox Trapper returns a confirmation email to senders, who must reply before their email is...
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Can I get a copy of my Email Logs?We can provide your email logs per domain name. Please contact AYALANET via phone, live chat, or...
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Can I get a dedicated IP to avoid server blacklisting?With semi-vps hosting, there are other people using the same mail server. This means that one...
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Does your email client suddenly claim your password is wrong, even though you have not changed any settings?All of our servers have a 60 check per hour per IP address limit. If you hit this limit in any...
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Email AttachmentsWEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other...
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Email forwarderEmail forwarders send a copy of emails and keep an original. You can setup multiple forwarders...
Views: 17
Email returned, Blacklisted or Rejected by RecipientNote: We can only fix this if the block is against the entire server. If the block is...
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Email TroubleshootingEmail Troubleshooting to get your mail working: Email Troubleshooting Make sure your user...
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Entourage setup guideEmail Account Setup Guide 1) Open Entourage, go to the "Tools" menu and click on "Accounts..."...
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Error : Dictionary AttackDictionary Attack A method often used by spammers. They send various emails or passwords to a...
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Google Apps Email WalkthroughThe first thing you need to do to start using Google Apps is sign up for it. There is a premium...
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Horde and Internet Explorer 8 problemsThere seems to be some issues with expanding folders and other HTML elements when trying to use...
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How can I setup Fetch Mail accounts in Horde?You may want to create folders within Horde for each Fetch Mail account. This way, you can have...
Views: 15
How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?Login to the webmail program you prefer. You can get there by going to...
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How do I access my spam folder?If you've configured your cPanel hosting account to use the "Spam Box" feature of SpamAssassin,...
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How do I change my sites MX record to point mail to another server or domain?If you wish to just point it to another domain do the following: Log into your Cpanel. Click...
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How do I create email accounts?The same steps work for your primary, addon, and subdomains. To create an email account:...
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How to access your email through cPanelThere are several ways to read your email. Normally, users will go to your domain...
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How to add/remove an e-mail accountBy default, cPanel comes with 1 primary email account. I strongly recommend not to use this...
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How to change the password of an e-mail accountI recommend to change your password at least once a month. To do so, please do the following:...
Views: 12
How to configure an e-mail account in Outlook ExpressIf you have an email account set up on the server, you may want to configure Outlook or Outlook...
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How to create an autoresponderAutoresponder returns a predefined message to anyone who writes to an email address of your...
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How to create/delete an E-Mail forwarderA forwarder is important when you want a copy of an email to be sent to another e-mail address...
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How to delete all emails in an account?If you want to remove ALL messages from an email box, simply delete and recreate the email...
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How to log into Webmail?Webmail is a great feature offered by cPanel. You can access email from any PC connected to the...
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How to set up a Mailing List in cPanelMass emailing: Avoid sending to multiple addresses using the CC field; everyone will see each...
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How to throttle outgoing email with PHPListAYALANET email policy states that customers should only sending out a maximum of 250 emails per...
Views: 14
How to use Spam AssassinSpam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an...
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I changed my MX record and I am not receiving any email at my mail serverIf you ever send mail from any site that is on the same server where your site is hosted, your...
Views: 13
Internal Email is not being receivedIf you cannot receive mail from yourself (say, from a form, or from a subaccount), but can...
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Mac Mail SetupOpen up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the...
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Mailman mailing listWe do not recommend using the Mailing List tool in cPanel (Mailman), because that tool cannot...
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Outlook / Outlook 2007 / Eudora / Thunderbird / Mac Email / Phone Client SettingsEmail settings for an Email Client (Outlook, Eudora, MAC mail etc.): Incoming mail server:...
Views: 19
Outlook MalfunctioningIf a message is stuck in the Outbox, please go to File and choose Work Offline. Close outlook...
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POP vs IMAPIMAP4 is an especially convenient method of delivery for those who use multiple computers and...
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POP3 or IMAP with SSLYou must replace your normal mail.domain.com with the secure server name. Please read the...
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Problems with spoof, SPFNotice: AYALANET automatically creates an SPF record for all shared and reseller customers. If...
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Secure WebmailTo access secure webmail, you can use https://(domain.com):2096 or https://(serverIP):2096...
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Setting up Email Account with Outlook 2003Before starting: Make sure your domain name loads. If it doesn't load your your email account...
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Setting Up Email for the Apple iPhoneAlthough most email settings are identical, the iPhone requires a special setting for the...
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Setting Up Email for the BlackberryYou can definitely set up your Blackberry to use email. To get to the email setup site:...
Views: 19
SMTP timeouts on localhostTrying to use sendmail with a script? Many of our customers use Joomla, and there is an option...
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Sorry I can't send to some1@gmail.com. Is some1@gmail.com on this server?When you set up our formmail script, you might get an error message stating, "Sorry I can't send...
Views: 17
Steps to making a form on your website where people can email you information (formmail)If you want help making on online form so visitors send you emails directly from your website,...
Views: 16
Teach Horde to use the Trash canGo to your inbox, click Options at the top. Choose "Deleting and Moving Messages" (in the...
Views: 16
Too many SMTP connections?We limit 25 connections per your IP address. If you are getting this error, then too many...
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Webmail programsAYALANET offers you a choice in webmail programs. You can pick whichever one you are most...
Views: 16
What do I put for both incoming and outgoing mail server?For both incoming and outgoing mail server, put mail.yourdomain.com. The incoming port number is...
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What will happen to my undeliverable emails?If the receiving server, domain, or mailbox name does not exist, then you will receive a...
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Where do I go to check my emails using my browser?To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also...
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Why do I get an AJAX Failure error in the email section of cpanel?Why do I get an AJAX Failure error in the email section of cpanel? In a recent update, cPanel...
Views: 18
Why does my webmail show Internal Server Error User is over quota?If you see an error that looks like this: When you log into webmail, it can be caused by...
Views: 15
Why won't my email address work?Make sure your user name and password is all lowercase. Make sure you have created the email...
Views: 20
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